36, Rokeya Mansion(7th floor)Purana Paltan Lane VIP Road Dhaka-1000
Welcome to TravelPro24! Before using our website and services, please read and understand the terms and conditions listed below. By accessing and using this website, you agree to comply with these terms and conditions. If you do not agree, you should refrain from using our services.
The content on this website is protected by copyright. You may download or print materials for personal, non-commercial use only.
Distribution or commercial exploitation of the content is prohibited without prior written permission from TravelPro24.
Any violation of these terms may lead to legal action.
By using our website, you warrant that:
You are at least 18 years old and possess the legal authority to enter into binding agreements.
The information provided by you is accurate and up-to-date.
You will use the website for legitimate travel-related inquiries and bookings only.
You will not use the platform for fraudulent activities.
All travel bookings are subject to availability and confirmation by TravelPro24.
Full payment must be made at least 10-21 days before the trip. Failure to do so may result in cancellation.
In case of Eid, Christmas, or other special holidays, bookings must be made at least one month in advance.
Changes to travel dates or cancellations cannot be processed over the phone. Written requests via email or WhatsApp are required.
TravelPro24 does not guarantee visa approvals.
Visa processing may take 7-45 working days, depending on embassy requirements.
Travelers are advised not to purchase tickets before obtaining their visas.
Passports must have a minimum of six months’ validity from the date of return.
Refunds for cancellations are subject to supplier policies and may take 10-12 weeks to process.
Most air tickets are non-refundable and non-changeable; exceptions are subject to airline policies.
In case of natural calamities or political disruptions, additional costs must be borne by the traveler.
Check-in time for international hotels is 3 PM, and check-out is at 11 AM. Early arrivals may require waiting in the lobby.
Hotel rooms in packages are standard unless specified otherwise. Requests for premium rooms incur additional charges.
Triple-sharing rooms may include a mattress bed.
Breakfast is complimentary at most hotels but may not be available for early departures.
TravelPro24 is not responsible for delays or cancellations by airlines, buses, trains, or ships.
Travelers must report any delays to TravelPro24 immediately. Additional transportation costs due to missed connections must be borne by the traveler.
In hilly areas, air-conditioned vehicles may not be operational.
Intoxication and anti-social behavior are strictly prohibited during tours.
Carrying illegal items is prohibited. Violators will be removed from the tour, and no refunds will be provided.
Repeated searches or fraudulent bookings will lead to account suspension.
By using TravelPro24, you agree to our Privacy Policy, which details the collection, use, and storage of your personal information.
Personal information may be shared with third parties (e.g., airlines, hotels) to facilitate travel arrangements.
TravelPro24 acts as an intermediary between customers and service providers (e.g., airlines, hotels). We are not liable for any damages or inconveniences caused by third-party service failures.
Our liability is limited to the extent permitted by law.
These terms are governed by the laws of Bangladesh.
Any disputes will be resolved under the exclusive jurisdiction of the courts of Bangladesh.
If you have any questions or concerns about these terms and conditions, please contact us at E-travelpro71@gmail.com
By proceeding with TravelPro24’s services, you acknowledge that you have read, understood, and agreed to these terms and conditions.
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